Macy’s — one of America’s most iconic department store chains — is undergoing a major transformation. In 2025, the retailer announced the closure of 66 underperforming stores across 22 states, as part of its larger plan to shutter 150 locations by the end of 2026. This strategic move is part of Macy’s turnaround effort titled “A Bold New Chapter”, which aims to sharpen the brand’s focus on profitable flagship locations, digital innovation, and luxury offshoots like Bloomingdale’s and Bluemercury.
Here’s a breakdown of everything you need to know: the reasons behind the closures, which locations are affected, and what it means for shoppers.
Why Is Macy’s Closing Stores?
The store closures are not a surprise to industry watchers. Macy’s has struggled in recent years to maintain profitability at certain locations — particularly those in declining malls or in regions with oversaturated retail markets.
The main reasons behind the closures include:
- Shifting consumer behavior: Shoppers are increasingly buying online, and mall foot traffic has continued to decline nationwide.
- Underperforming locations: Macy’s has identified these stores as “non-go-forward” — locations that consistently underperform compared to the chain’s top 350 outlets.
- Real estate optimization: Many Macy’s stores sit on valuable urban and suburban real estate. Closing and potentially selling or leasing these locations allows the brand to reinvest in stronger assets.
Macy’s CEO Tony Spring emphasized the move is not about retreating but about focusing on long-term, sustainable growth.
“We are making tough but necessary decisions to better position the company for long-term success. This includes exiting underproductive locations so we can reinvest in our strongest assets,” said Spring in a press release.
List of Macy’s Stores Closing in 2025
The closures span across the country, with California, Texas, and New York among the hardest-hit states. Here are some of the most notable store closings:
California (9 Stores)
- Chula Vista – Otay Ranch Town Center
- Citrus Heights – Sunrise Mall
- Corte Madera – Village at Corte Madera
- Newark – NewPark Mall
- Sacramento – Downtown Commons
- San Diego – Mission Valley Home
- San Mateo – Hillsdale Shopping Center
- Westminster – Westminster Mall
- Los Angeles – The Bloc (Downtown LA location)
Texas
- Houston – Almeda Mall
- San Antonio – Ingram Park Mall
- El Paso – Cielo Vista Mall
- Arlington – The Parks Mall
Washington
- Silverdale – Kitsap Mall
- Redmond – Redmond Town Center
- Puyallup – South Hill Mall
New York
- Brooklyn – 422 Fulton Street
- Rochester – The Mall at Greece Ridge
Other Affected States
Closures are also happening in Arizona, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, Ohio, Oregon, Pennsylvania, Tennessee, and Virginia.
👉 See the full official list of closing locations at macysinc.com
What Happens at Closing Locations?
All closing Macy’s stores are offering liquidation sales with discounts on apparel, accessories, home goods, and furniture. These sales generally run for 8–12 weeks and offer up to 60% off storewide.
Employees at closing locations are being offered transfers to other Macy’s stores where possible, although many — such as Almeda Mall in Houston — have reported job losses affecting over 70 workers.
Some locations will be repurposed. For example, the former Macy’s at 422 Fulton Street in Brooklyn may become a mixed-use space for entertainment or dining.
What’s Next for Macy’s?
While the closures may seem alarming, they’re part of Macy’s long-term growth strategy. The retailer is investing heavily in future-focused models:
- Smaller Format Stores: Macy’s will open 30 new off-mall stores in easier-to-access locations.
- Luxury Retail Expansion: Plans include 15 new Bloomingdale’s stores and 30 new Bluemercury beauty stores.
- Enhanced Online Experience: Macy’s continues to scale its digital presence with faster shipping, curated product drops, and hybrid checkout options.
- Revamped Flagships: The remaining 350 “go-forward” Macy’s stores will receive upgrades in layout, technology, and personalized service.
Shopper Reactions
Many longtime customers have shared mixed feelings:
“I grew up shopping at that store in San Mateo — it’s the end of an era,” shared one shopper on Twitter.
“Sad to see it go, but honestly, I already do all my shopping on their app,” commented another on Reddit.
Industry analysts note that Macy’s isn’t alone. Other retailers like Nordstrom, Bed Bath & Beyond, and JCPenney have made similar moves in response to changing retail economics.
FAQ: Macy’s Store Closures 2025
Q: Can I return items at closing stores?
A: Yes, most closing stores are accepting returns during the liquidation period — but policies may vary. Call your local store for details.
Q: Will Macy’s gift cards still work?
A: Yes, gift cards are accepted both in-store and online, including at closing locations during liquidation sales.
Q: Will my Macy’s credit card still be valid?
A: Absolutely. Your Macy’s credit card works at all Macy’s stores and online as usual.
Q: How do I know if my Macy’s is closing?
A: Visit macysinc.com or Macy’s Store Locator to search by zip code.
What Shoppers Should Do Now
If your local Macy’s is affected, here’s what you can do:
- Take advantage of liquidation sales before inventory runs out.
- Switch to online shopping at macys.com for regular discounts and new arrivals.
- Watch for new openings of Bloomingdale’s or Bluemercury in your area — both offer a more specialized shopping experience.
- Follow Macy’s on social media to get updates on closures, reopenings, and promotions.
Final Thoughts
Macy’s closures reflect the broader evolution of retail. The traditional department store is being replaced by digital-first, personalized, and smaller-scale shopping experiences. While the closure of beloved stores is bittersweet, the company’s reinvestment in innovation and customer experience may shape a more exciting future.
If you’ve been affected by a store closing, it’s a great time to grab deep discounts — and also explore what’s coming next.